Refund & Cancellation Policy

Last updated: October 10, 2026

This policy explains how SBC reviews membership payment and refund requests.

Membership Fee

The SBC membership fee is ₹199, excluding any additional charge disclosed at checkout. Please check the total amount before confirming payment.

Failed Activation

If your payment is successful but your membership is not activated, contact us with the transaction reference, payment date and registered mobile number. We will check the payment status and investigate the activation issue.

Incorrect or Duplicate Payments

Incorrect, duplicate or otherwise disputed payments will be reviewed individually using available transaction records. If a refund is approved, it will be initiated through the appropriate payment channel where possible. The time taken for the amount to appear in your account may depend on the payment provider and your bank.

How to Request a Review

Contact our support team with your name, registered mobile number, transaction reference, payment date and a brief description of the issue. Do not send your OTP, UPI PIN, card PIN or password.

Review and Applicable Rights

Each request will be assessed based on the transaction and circumstances. This review process does not remove any refund, cancellation or consumer rights available under applicable law. Where a refund is due, we will process it in accordance with applicable requirements.

Need Help?

For assistance, visit our Contact Us page. For general membership conditions, see our Terms & Conditions.